Amazon Prime is one of the popular paid subscription programs in different countries and it gives users access to various types of services. Amazon Prime Video is a free subscription service for only those users who have Amazon Prime membership. The users can watch thousands of free shows and videos and many more, but there are some paid movies and shows which need to be purchased or rented to watch it. There are millions of users. If more people use Amazon Prime Video throughout the day at the same time you are also using, then you will see an increase in Amazon Prime Video unavailable issues. Using Amazon Prime Video, customers can encounter streaming issues, connectivity issues, and Amazon Prime Video error codes. The trouble is either in your home connection or the app you're using, but Amazon does sometimes go down. In the below we mention the different steps to Fix your Amazon Prime Video Not Working. Keep reading to fix this issue:
Solution 1: Check For Amazon Servers disconnection
This basically occurs when the main servers crash to too much traffic or they can be down for maintenance. In this situation there’s nothing much you can do except wait. This problem will automatically fix after sometimes
Solution 2: Check Title Availability In Your Location
Another important reason which might pop up is that the content you want to stream is not available or banned from your area or country. So before struggling with other troubleshooting tips and tricks first proceed to verify if it isn’t the same case for you as well.
Solution 3: Do not Use Incognito Mode
If you are streaming a show or movie on the browser on Incognito Mode , the website crashes with error 7031. Try streaming on a normal browser window and then observe if you encounter the same error or not.
Solution 4: Turn Off VPN
If you use a VPN to stream any of the restricted shows a better approach is to turn it “OFF”. VPN changes your true location making it hard for Amazon Prime to locate your exact location for accessing certain shows:
Solution 5: Turn Off Anti-Virus
Sometimes your Anti-virus software can interfere with certain apps in turn causing hindrance in the smooth functioning of your applications. If you use a third-party Antivirus you can
The above mentioned methods are those which occur due to Amazon server, content banned or application that you use that does not allow the Amazon Prime Video. Below we provide some other steps to fix the Amazon Prime Video Not Working issue. We suggest that you follow these simple steps for any problems you’re experiencing while streaming.
If your Internet Connection has interruption due to external issues, such as network congestion during peak hours, you may need to get a faster connection.
Try disconnecting your Wi-Fi router for 30 seconds, then reconnecting to it.
Now Sign out of your Amazon Prime Video account and then sign In back.
Delete the Amazon Prime Video app you're using from your device, and then download it again and log in.